September 27, 2016
I recently contracted with your company to replace a 23 year old roof on my recently purchased home. I am writing this letter to complement your company, and the service provided.
In every way possible, your company exceeded expectations. Your estimator arrived promptly, and was able to rapidly sketch up a very complete and detailed representation of the roof. The bid was delivered in a very timely fashion, and came well presented, with a brochure showing clear and well- present options as to the services and selection of roofing options available. The bid price was well within my budgeted price range, and at the conclusion of the job did not contact any unexpected cost overruns. Your crew arrived on schedule, worked quickly and efficiently with the minimal of disruption to both my schedule and my property, and upon their rapid completion, left my property immaculate; other than the brand new roof, there was no sign of their having ever been there. On top of this, the warranty provided was nearly double that provided by other competitors and the timeline in which your crew completed the work was well ahead of any other promised schedule.
There is a saying in business, that in order to be successful one should under-promise but over-deliver. In your case, you were able to do both in regard to the time scheduled to complete the job, in the level of work performed, in the price and competitiveness of your bid, and in the quality of the final product, not to mention the unexpected extended warranty. I would not hesitate to recommend your company in the future.
June 26, 2016
To Whom It May Concern,
In August of 2015, we had a strong wind storm that did significant amount of damage to my roof.
My neighbor recommended that I contact Jared Langley in Missoula to have him repair my damaged roof.
Knowing, I knew a little bit about construction myself, upon contacting Mr. Langley, I found myself being very guarded, wondering if this gentleman was actually as good as I was told.
After extensively talking to Mr. Langley for a good period of time, and asking many questions, I found that Mr. Langley seemed to have all the right answers and explained everything in common form (words) to where I could understand everything he was telling me.
After a couple of conversations, I gave Mr. Langley permission to come to my home and examine the damaged roof.
After this visit, I decided to hire Mr. Langley to repair my damaged Roof.
From that moment forward, Mr. Langley was not only a gentleman, but, if I had any questions, he was also always easy to contact, or returned my call in a very short amount of time.
During the month of June, Mr. Langley's crew of approximately 4 men showed up at my residence.
From the time that Mr. Langley's crew started on my roof, I found that they were not only very polite and respectable, but, they were also very conscientious and courteous about the safety of my animals and property!
In the evenings, the crew always made sure that their tarps and materials were always picked-up and organized.
When the crew was finished with my roof, I proceeded to check their workmanship of the finished product. And with that in mind, I can honestly say, I am very pleased that I chose Mr. Langley and his crew to do the work.
I would highly recommend Langley Enterprises to anyone who needed work done on there residential or business structures!!!
With Great Appreciation,
April 28, 2017
To Jared and Crew:
My husband and I want to thank everyone from the office, Karen and Aileena, to Bill and his crew, to Jared, for the awesome customer service we were given on the re-roofing of our house and shop. The roof looks great as do the seamless gutters and downspouts (so glad we went with Jared's recommendation on those.) The job was done in 2 days from stripping the old roof to the completion of the new one on both the house and shop. The communication through out the whole project was great from everyone any anytime we called with questions, the response time was immediate. JLEI is a wonderful company to work with and they will help you with everything from filing insurance claims to recommendations on what is best for the style of your house. I really enjoyed Bill and his crew when they working on the roof. They were playing their radio and asked me if it bothered me and said they could turn it down or off. Really? I could barely hear it. How considerate! They were all great with my tow dogs and they took the time to meet them so they wouldn't be barking and upset while they were working. The cleanup was awesome. At one point I even saw Bill crawling around on his hands and knees on the grass to make sure they had gotten all the small objects. They are a great team and it shows in the work they do and how they treat their customers. I sure wish more companies cared about the quality and service they provided. Its nice to be treated with so much respect. Anything we have to have done in the future, JLEI will be the first people we call. No matter what you need done, they will supply it and Jared keeps his word. I sure wish I would have known about them when we had to redo our bathroom. We had a terrible experience with the contractor and it was a nightmare. I was so dreading the roofing job but Jared and crew made it a pleasure. They are hands down, THE BEST!
Roann and Paddy
To anyone considering a roof or remodel/ construction job by Jared Langley,
We're pleased with the professionalism of Jared and his crew. We're very happy with the quality of the roof and cleanup around the house. Jared was good at explaining things along the way whenever we called him with questions. Good Communication and fast at returning phone calls. We'd highly recommend your company.
Ace & Harlean Oswell
April 12, 2017
To Whom it may concern;
In April 2017, we contracted Jared Langley Enterprises, Inc to replace our failing roof, based on reputation, cost and past experiences with JLE, Inc.
The crew of about 10 showed up and had 37 squares of shingles removed, ridge line vented and roof tarp'ed, by the end of day one. They even began re-roofing on day one. By late afternoon on the second day, the job was completely done. There was no sign of anyone even ever being at my house other than a beautiful new roof with ridgeline vents.
I was very pleased with the professionalism of the entire crew. They even asked how I wanted the bathroom vent (Choice of roof vent) finished, and they connected the vent hose to the vent.
A job well done by a crew of all great people. I highly recommend Jared Langley roofing for all of your roofing or remodel needs. I'm so impressed; I will most likely be contracting with JLE Inc to replace one of my old sliding glass patio doors this fall.
If you would like to see the work performed, feel free to look at my roof during the day... it is finished with Certain Teed shingles in the burnt Sienna color scheme. Address is 9705 Lolo Creek Rd. . Lolo, MT
March 25, 2017
To Whom It May Concern,
I'm writing to thank Jared Langley and his crew for their recent work replacing our roof and fascia. They were very professional and complete in their work from beginning to end. Their estimate was right on and their added advice for other work (the fascia) greatly appreciated. The new look is a beautiful addition to our house. We had been experiencing a small leak near a vent which the new roof has now stopped. We are grateful for that as it will ensure that the integrity of the roof is now assured.
We would definitely recommend Jared Langley Enterprises for anyone wishing a competent, honest, and professional company for their housing needs.
Ron & Melanie
March 23, 2017
My husband Murray and I want to let you know how much we appreciate what you've done for us at our Butler creek home in Missoula. After our dishwasher flooded our kitchen and basement room, your restoration company put our home back together in a way where we can't tell anything ever happened.
Safeco, our insurance company, recommended you after we had another contractor on site and to say the least, you, your company and the way you attended to our needs and the attention you gave us was such a "breath of fresh air". Honestly, you made us feel like we were your only client and it turned a previously horrible, extremely frustrating, hair pulling and time exhausting experience into one where we won't ever hesitate to recommend your company and Safeco in the future. You make a great team!
We both know you handle hundreds of these types of insurance claims each year and not just in Montana as we've got properties in other states you work in, so to feel like we were your only client was a blessing in such a stressful time. With much enthusiasm.. ..... THANK YOU!! Murray and I now feel like you're family.
The additional tasks we've come to rely on you for, which were above and beyond the claim, were responded to with speed, efficiency and a kindness we thought had been lost several generations ago. We mentioned we were contemplating selling one of our Missoula properties and after you'd asked us several questions, Erin, the Realtor you recommended and subsequently we hired, was exactly as you promised. Our property, within a few short weeks, is now sold. This is what we call service!
You are SUCH a blessing!
First, you fixed the leak; second, you didn't charge me... what a blessing to me! Thank you SO much. I continue to pray favor and blessing on you and your business. Be safe!!
To: Whom it may concern
From: Tim and Lilli in Stevensville, MT
In December 2015, we experienced a house fire with considerable fire, smoke and water damage. Walls had to be replaced - as well as the bathrooms, laundry, kitchen, attic, flooring and some windows. There was a lot of reconstruction to do and was an extremely stressful situation to face. Jared Langley handled all the big and small details. He represented us with the insurance company and was an advocate for us, as well as overseeing the rebuilding of our home. He and his crew were polite and professional and the process rolled on like clockwork. We were kept informed of each step. They worked hard and steady to get us back into our home. And, the workmanship is beautiful. These are good, reliable and honest people to have working for you. I would not hesitate to recommend them, no matter how big the job.
Thank you to Jared and your exceptional crew for taking on this project - doing a great job - and getting us back into our home.
Tim and Lilli O.
June 28, 2016
Thanks for your professional way of helping us get our re-roof done. You and your crew presented themselves in a respectful and professional manner. Your way of explaining your services and processes were good and helpful, clear and welcoming. Thanks for working with us and we will recommend you to others.
Brandon and Jane
June 6, 2016
To Whom it May Concern,
Jared Langley Enterprises, to me, is what they call a model company. Every other company out there in the construction business, should be striving to be what JLE is!
Straight forward and to the point. My home of 5 was flooded by a toilet that didn't want to stop running. The water ran through the sub flooring and into our finished basement, gushing out of a light fixture! There was tremendous water damage! After a water mitigation company came out and got rid of all excess moisture, Jared Langley himself came to our home and introduced himself to us, along with the team he had assembled to get our home back to normal. Actually when the job was finished, it looked a lot better than it had before! He was able to replace all of the hardwood flooring with brand new flooring. My wife and I were so excited! Also, when the plumber couldn't hook back up our stove for the weekend, he made a few calls and BAM! He had someone come straight out that same night and get the job done.
I would by far, most definitely recommend Jared Langley Enterprises for any construction jobs you may need in the city of Coeur D' Alene, and anywhere else! Job well done Jared! A+++ rating from us!
Seth & Devorey Thomas
June 6, 2016
Dear Mr. Langley:
We are writing this letter of recommendation for you and your company, on behalf of the work that was completed on our home, May 2016. During the first week of June 2015, our tile roof received damage from a wind storm that came through the Bitterroot Valley. We contacted four roofing companies, and yours was the second to respond, but the first to book an actual viewing for an estimate. Mr. Langley, you were amazing. You did all the footwork for us with our insurance company.
Our log home is actually three stories on the east side, and two on the west. The home also has metal roofing on several patio areas, attached garage, and a sunroom that needed to be protected. You were adamant with the insurance adjuster and insurance company to protect the logs, as well as the metal on those areas mentioned above. You held your ground with the adjuster and insurance company, and we have a wonderful roof replacement on our home. This process seemed to take forever, going back and forth with what was needed and what they wanted to cut out from the replacement roof, and protection of the metal and logs on our home. After many back and forth e-mails an agreement was finally agreed upon.
The crew you sent out to the house to protect the logs and metal, finished the framing in one day, even with the rain. The project needed to cover quite a bit of the house and walkways on the metal roofing. We were quite impressed it was completed in one day. Likewise the roofing crew worked extremely hard to complete the job, even before the date of we had requested it be finished. All the crews were professional, and very intent on keeping areas clear so that we could enter or garages, and drive in and out.
Again, we would like to thank you, your company, and crews for a job well done. If at any time you would like additional letters of recommendations, or would like a verbal recommendation for any future clients, please feel free to call.
Thank you, Roy & Elsie Mears
Thank you for the outstanding service you provided us during a seven-month long battle with our insurance company. Without your expert support, we would not have recovered the replacement cost of our damaged roof after the record windstorm on August 11, 2015.
Initially, we received a check for less than half of the total cost and our insurance representative convinced us that was the full extent of their obligation. We were left in limbo, trying to figure out how to pay the balance and when we would be able to protect our home. Our only hope was that the weather would hold out and we could get it done eventually.
In November after contacting you, everything changed. We were in the hands of an expert as you exchanged several e-mails with our insurance company. The information you provided them and us regarding their lawful responsibility for the whole cost helped them changed their position and pay the full balance. You represented us professionally and respectfully.
Earlier this week you crew came to our home and replaced our roof in two days! Like you, they were professional, efficient, and respectful. Amazingly, there is no debris left on the lawn and one could never tell we had a work crew here.
We cannot express our thanks enough. It is comforting to know our house is protected AND it is beautiful.
Jody and Kim P
I am so pleased with my new roof! I count on it lasting "forever".
The 4 worker bees from your company were so professional. They did their work efficiently, were courteous and polite, and worked whether it was drizzling or snowing.
This is the second big job your company has done for me, both with excellent and attractive results.
When I phoned to ask a question, the receptionist put Jared on the phone to answer it. That shows his high level of commitment to the company and the goal of satisfied customers.
I would not hesitate to have your company do other home improvement projects. No wonder that you have a rating of AAA with the Better Business Bureau.
Langley Construction handled the repairs after a recent washing machine malfunction damaged my home. Water can do a surprising amount of damage in a very short time. Fortunately, fast work by my family and the Coeur d’ Alene Servepro crew minimized the damage done by water.
Our insurance company helped us locate Langley Construction to repair the damage that was done. Jared Langley brought a crew of persons who met at our home to introduce us to the subcontractors and go over what needed to be done, It was very helpful to have everyone there at one time for the first assessment. I was out of state during the actual repair work (drywall, wall, retexturing, painting, replacing molding and carpet padding). It was lovely to return to a home that was not only back to the way it was, but in many cases better. The molding looked better, the walls that were painted looked nicer, and I could not tell where the repaired drywall and the new drywall met.
We also had some work done that was not part of the floor repair. Bifold doors (which needed to be custom fit), wide molding, and repair of the drywall surrounding the second laundry room was done as an additional scope of work and I am very pleased with the result.
Jared Langley, the owner of the company does an excellent job of communication – by email, phone and in person.
March 11, 2015
At the end of July, 2015 we had Jared Langley Roofing and Remodel put a new roof on our house and Jared’s employees, Bill and his crew did a great job for us. We had numerous flower beds surrounding the house and they took care to not damage them while tearing off the roof and replacing the shingles.
Bill and his crew showed up on time everyday as they said they would and worked in a safe and efficient manner.
We would recommend Jared Langley Roofing & Remodel for your next construction job.
David & Rose H.
September 25th, 2015
To whom it may concern,
Jared and his crew are as professional as they come in the construction industry. Jared is prompt, courteous and very thorough. He knows how to work back with the insurance companies and keep stress levels to a minimum. JLE has assembled a solid team in Coeur d’Alene capable of getting the job done quickly and to the highest quality standards. I’m thankful we have this mess behind us and that we chose Jared Langley Enterprises to carry out the repairs.
I would highly recommend Jared and team to anyone needing work done to their home.
Nearly eight years ago we had our roof replaced by Jared Langley Roofing & Remodel. The job they did was excellent. They worked quickly and cleaned up every day after work was done. They installed extra roof venting and advised us to change out and add to our gutter system. We were very pleased with the result.
Last spring Jared contacted us saying that the roofing product they had used had been recalled. Fortunately, we had excellent insurance on the roof. He came out and examined the roof to determine that the product on our roof was, indeed, wearing out faster than it should have. After Jared helped us with all of the paperwork to make our claim, we received news that the roof would be replaced. We only had to pay for delivery of new materials, disposal of old materials, and a new insurance policy as per the requirements of the initial policy.
Before the cold weather hit, our new roof was on the house. Again, the work was done quickly and carefully. Our windows were covered when the roof was removed and the entire perimeter of our house was tarped. The men worked safely using harnessing while on the roof. They started work promptly every morning and communicated with us if necessary. We are very pleased with the new roof and hope it lasts us long into the future.
Thanks Jared Langley and Team!
Jim & Sue D.
November 11, 2015
I just wanted you to know how thrilled Neel and I are with the work that you and your team have done for us. Everything that was agreed upon was done with high-quality materials and great care was taken to have the new pieces of the garage match with existing ones; we thought we’d have to go back and paint to match things up, but, no, it’s all perfect, on time and done with precision. I guess this is what “professional” looks like!
Thank you so much for a job well done. We notice our home is cooler too.
Don & Helen R.
June 3, 2013
Thank you so much for your help and expertise in putting together a plan to complete some home improvements that were needed.
The utility sink and hot water circulator installation have been completed and I wanted to let you know how satisfied I am with this portion of the project. The plumber, Brandon, did an excellent job and kept me informed through every step of the work. He was professional, yet personable and very hard working.
It is so nice to now have “immediate” hot water in my bathrooms. I look forward to working with your crew on the next phase of this project.
I had to write and commend you all for the recent concrete work you did at my home.
I was out of town for several days, and the job was completed when I returned, and I was so pleased with the results. From start to finish it was done in an efficient and speedy manner.
All of the workmen were polite and appeared exactly when they said they would. All debris was completely removed.
I had been wanting to have this job done for a long time but was afraid to call “just anyone”.
My late husband was a fine general contractor so we never had to hire anyone. Also, he spoiled me with his fine workmanship. I know good construction when I see it. And Langley’s Construction was so well done that my perfectionist husband would definitely approve.
Everyone I met from Langley Construction, from Mr.Langley himself to the on-the-job gentlemen were professional and well trained.
Langley Construction is also scheduled to replace my roof that was damaged during a storm. I am confident that the roof replacement will also be quality construction, and I no doubt will be motivated again to write another well deserved letter of praise.
I will have no hesitation calling Langley Construction in the future for any repairs or remodeling.
If you want the best hire the best.
Thank you for the thoughtful email and cordial conversation this morning. Yes, indeed, it has truly been a fantastic week at my home.
I want to take this opportunity to let you and your work crew know that I’m very pleased with the restoration of my roof, the fascia replacement, electrical meter-box upgrade, the new garage and storm doors. Your crew of workers have done exemplary work thus far and should be commended for their labor, skills and construction talents. It will be very exciting to have the remaining home improvements, i.e. seamless gutters, window clapboards, etc., completed in the days to come. You and your crew really made Christmas come early for me this year. Thank you.
In the meanwhile, Jared, thank you and your crew for all that you have done for me and my home.
Roger McDonald 11/28/2012
I recently had my roof done by Jared Langley Roofing and wanted to let anyone out there looking for a roofing or remodeling company to know that Jared Langley Roofing is Top Notch!
Jared and his staff are courteous and professional. Jared answered all my questions and helped me be comfortable with the whole process, and his roofing crew was amazing! They came out in the morning and my roof was completed that same day. The workers were highly qualified and cleaned up afterwards. The roof is beautiful!!
I would highly recommend this company to anyone and everyone I meet! I will be having them back when I’m read to remodel my deck. These guys are Great!!!!
Thank you so much Jared, you really are the best!
Denise & Tom Strand 12/18/2012
Thank you for the roofing job on my house in Stevensville.
Your tear-off crew was great and very nice to have around. That is a hard-working crew. Your roofer Bill was very accommodating and punctual. Good man to have around.
Things were kept very clean and tidy every day. I was very pleased.
I would definitely use your services again and will recommend you to others.
I am writing in reference to a recent job preformed for me by Jared Langley Roofing and Remodel.
I called Mr. Langley after discovering hail and snow damage on both my house and barn roofs. He was very prompt in coming out to assess the damages. After speaking with him and getting a quote, I hired him to do the job of replacing both roofs.
This was a complicated job as our two story home has a gambriel roof with dormers and needed a new metal roof. I was very concerned about the safety of the men doing the work. Mr. Langley provided the equipment to ensure their safety. I felt much better as I saw how he proceeded.
The work was completed in a timely, professional manner. I could not be happier with the end product.
I would additionally like to comment on Mr. Langley’s professional manner in dealing with the homeowner’s insurance adjuster. He saved me a lot of headaches by communicating with them himself. I very much appreciate this effort on his part.
All in all I had a very good experience with a project that was worrisome. Mr. Langley set me at ease and everything turned out above my expectations. I would recommend him to anyone with similar needs.
Roxane H. 02/27/2015
To Potential Customers,
In the middle of selling our house in Missoula, MT our house received hail and wind storm damage. Jared Langley came out immediately and took charge of the situation for us. He was phenomenal; he dealt with the insurance company, the Claims Adjuster, got the work done quickly , and he kept us in the loop at all times. I would highly recommend Jared Langley to any needing roofing or remodeling work.
Betty Vaughan 05/14/2013
For Anyone who needs a roof put on I definitely recommend Jared Langley for the job. Jared is excellent in running the entire operation and handling any obstacles that pop up. He keeps himself available to his client and will answer all questions. He is very pleasant and professional.
Jared knows his business well and has employed excellent workers.
Bill Zabroski – field superintendent – is the most conscientious person I’ve had the pleasure of relying on. Bill made sure I understood what to expect and that all promises were kept. He also improved on previous work that had been done.
I was very pleased.
We are extremely pleased with our kitchen remodel. The tile floor, counter tops and back splash look great! The new sink and faucet are “Icing on the cake!”
All of your crewmen were very professional and helpful!
Jim & Juanita
Subject: Roofing & Gutters
It’s been a month now since the new shingles and just a few days for the gutters. It all looks wonderful!
A year ago, your company name was brought to my attention by a neighbor who was having her roof done. At the time – even though my roof desperately needed to be done – I couldn’t financially. So now a year later, I paid her a visit and got your information. She was pleased with the work you had done for her, and “Jared Langley Roofing” was highly recommended.
I scheduled an appointment, and you came to give an estimate. From the get-go, you were very friendly, knowledgeable, and courteous. Even in my anxiousness, after I had signed on the dotted line, you answered my questions and you were even willing to drive me around the Missoula area to look at other roofs. Oh silly me, but you put my mind at ease!
The day finally came for new shingles. Your crew was amazing! My yard and landscaping was very well protected, and I didn’t have to do any clean-up. WOW, what a concept.
A company from Hamilton came to do the gutters and once again, the 2 man crew were very kind and professional.
So, in closing, I can now see for myself why your company is a talked-about-name in the Missoula area. Thanks for everything!
A couple of weeks before Thanksgiving, 2 construction men (Bob and Tom, I believe) arrived to start work on the deck. I was impressed with the strong work ethic of these 2 young men. On a daily basis, a gentleman – another Tom, I believe, came by to inspect the job. This proved to me that you care enough about your clients to provide oversight even if your builders are skilled and trustworthy as these 2 clearly were. When the job was done, everything was picked up and taken away. I couldn’t have been more pleased. I love my new deck and know that it is really well built.
I have to congratulate you for the work you and your team did. I would be happy to recommend your services at any time
Jayne Hanich 12/03/2012
This is to let you know how nice it is to deal with professionals. From the office staff to your construction crew.
When your crew replaced our house roof and again, just this last week, our patio roof, we found our property clean and neat, with no trace of mess either time. All of the crew seemed to work well togther, getting the job accomplished in record time.
They were very pleasant to have on our jobs and we are certainly satisfied.
We would not hesitate to recommend your firm in the future.
I love my new roof. The job boss was great. He thoroughly answered all of my questions. I was going to buy pizza for their lunch Wednesday but I guess they got done Tuesday.
Thank for everything.
Thanks for taking care of the house issues in a timely manner. I appreciate the great job you did and going “Above & Beyond” to resolve the curb and kitchen wall. I will certainly be telling my friends and co-workers about your great work!