June 6, 2016
Dear Mr. Langley:
We are writing this letter of recommendation for you and your company, on behalf of the work that was completed on our home, May 2016. During the first week of June 2015, our tile roof received damage from a wind storm that came through the Bitterroot Valley. We contacted four roofing companies, and yours was the second to respond, but the first to book an actual viewing for an estimate. Mr. Langley, you were amazing. You did all the footwork for us with our insurance company.
Our log home is actually three stories on the east side, and two on the west. The home also has metal roofing on several patio areas, attached garage, and a sunroom that needed to be protected. You were adamant with the insurance adjuster and insurance company to protect the logs, as well as the metal on those areas mentioned above. You held your ground with the adjuster and insurance company, and we have a wonderful roof replacement on our home. This process seemed to take forever, going back and forth with what was needed and what they wanted to cut out from the replacement roof, and protection of the metal and logs on our home. After many back and forth e-mails an agreement was finally agreed upon.
The crew you sent out to the house to protect the logs and metal, finished the framing in one day, even with the rain. The project needed to cover quite a bit of the house and walkways on the metal roofing. We were quite impressed it was completed in one day. Likewise the roofing crew worked extremely hard to complete the job, even before the date of we had requested it be finished. All the crews were professional, and very intent on keeping areas clear so that we could enter or garages, and drive in and out.
Again, we would like to thank you, your company, and crews for a job well done. If at any time you would like additional letters of recommendations, or would like a verbal recommendation for any future clients, please feel free to call.
Thank you, Roy & Elsie Mears
Darby, Montana